{"xsrfToken":"7600b729abf7777cd0ec79241791ee498174a2d4_lout","branding":{"id":"5","key":"cim","name":"Community Relations","portalBaseUrl":"/servicedesk/customer/portal/5","logoUrl":"/rest/servicedesk/1/customer/viewport-resources/portal-logo/5/12","theme":{"headerBGColor":"#ffffff","headerLinkColor":"#292929","headerLinkHoverColor":"#de861b","headerLinkHoverBGColor":"#de861b","headerBadgeColor":"#de861b"}},"helpCenterBranding":{"logoUrl":"https://api.media.atlassian.com/file/3e179d29-1318-4954-bdfc-8d2642c95217/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJlMWU3MjkyNS1lOTdiLTQ0ZWMtOTY2My0xYzA1ZGE0ODA5MzYiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOjNlMTc5ZDI5LTEzMTgtNDk1NC1iZGZjLThkMjY0MmM5NTIxNyI6WyJyZWFkIl19LCJleHAiOjE3NDk5NTMzMjYsIm5iZiI6MTc0OTk1MjcyNn0.-cFt0APhgU0mwddIxCYqkR3PfvJQmOO3SjHKX7ijbsM&client=e1e72925-e97b-44ec-9663-1c05da480936&mode=fit","logoId":"3e179d29-1318-4954-bdfc-8d2642c95217","isLogoAvailable":true,"helpCenterTitle":"Welcome to OSTA-AECO! How can we help you?","sharedPortalName":"OSTA-AECO Request Center","userInitialAnnouncementHeader":"","userInitialAnnouncementMessageWiki":"","translations":{"en-US":{"helpCenterTitle":"Welcome to OSTA-AECO! How can we help you?","sharedPortalName":"OSTA-AECO Request Center","localeDisplayName":"English (United States)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-US","userLanguageTag":"en-US","portalThemeColor":"#00204c","helpCenterTitleColor":"#ffffff","useDefaultBanner":false,"isBannerAvailable":false,"hasTopBarBeenSplit":false},"portal":{"id":"5","key":"cim","projectId":10011,"serviceDeskId":5,"name":"Community Relations","description":"<p>Get in touch with OSTA-AECO's Community Relations team here.</p>","portalBaseUrl":"/servicedesk/customer/portal/5","reqTypes":[{"id":"47","name":"Ask a question or get support","descriptionHtml":"","callToAction":"Ask a question or get support","introHtml":"<p>Have a question? Submit it here.</p>","icon":10491,"iconUrl":"https://support.my.osta-aeco.org/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10491","groups":[11],"key":""},{"id":"46","name":"Request for partnership","descriptionHtml":"","callToAction":"Request for partnership","introHtml":"<p>Submit a request for a partnership with OSTA-AECO</p>","icon":10505,"iconUrl":"https://support.my.osta-aeco.org/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10505","groups":[11],"key":""},{"id":"48","name":"Emailed request","descriptionHtml":"","callToAction":"Emailed request","introHtml":"<p>Request received from your email support channel.</p>","icon":10492,"iconUrl":"https://support.my.osta-aeco.org/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10492","groups":[],"key":""}],"reqGroups":[{"id":11,"name":"General"}],"orderMapping":{"11":[47,46]},"kbs":{"kbEnabled":true,"kbLink":{"appLinkId":"67b51387-1eee-37ca-8c57-88f533ba521e","appLinkName":"System Confluence","appLinkUrl":"https://ostaaeco.atlassian.net/wiki","spaceKey":"CIM","spaceName":"Communications Inquiry Management","spaceUrl":"https://ostaaeco.atlassian.net/wiki/spaces/CIM","isServer":false},"labels":[],"projectKey":"CAPA","serviceDeskId":5,"kbLinkDomainURLs":["https://track.my.osta-aeco.org","https://ostaaeco.atlassian.net","https://support.my.osta-aeco.org","https://collaborate.my.osta-aeco.org"]},"createPermission":true,"portalAnnouncement":{"portalId":5,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"CAPA","userLanguageHeader":"","userLanguageMessageWiki":"","defaultLanguageHeader":"","defaultLanguageMessage":"","defaultLanguageDisplayName":"English (United States)","isUsingLanguageSupport":false,"translations":{}},"canViewCreateRequestForm":true,"isProjectSimplified":false,"mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJlMWU3MjkyNS1lOTdiLTQ0ZWMtOTY2My0xYzA1ZGE0ODA5MzYiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y29sbGVjdGlvbjp1cGxvYWQtcHJvamVjdC0xMDAxMSI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE3NDk5NTM5MjYsIm5iZiI6MTc0OTk1MjcyNn0.mmEadHgACfT2rQJWr9AsAtjnF4VBkh7Hljq3bFMxFIc","targetCollection":"upload-project-10011","endpointUrl":"https://api.media.atlassian.com","clientId":"e1e72925-e97b-44ec-9663-1c05da480936","tokenDurationInMins":20},"categories":{"categoriesSupported":true,"categories":[]}},"reqCreate":{"id":47,"projectId":10011,"form":{"name":"Ask a question or get support","descriptionHtml":"","callToAction":"Ask a question or get support","intro":"<p>Have a question? Submit it here.</p>","instructions":"","icon":10491,"iconUrl":"https://support.my.osta-aeco.org/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10491","key":""},"fields":[{"fieldType":"text","fieldId":"email","fieldConfigId":"","label":"Email confirmation to","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[]},{"fieldType":"multiselect","jiraFieldType":"components","fieldId":"components","fieldConfigId":"","label":"My request is about...","description":"Select a category from the drop-down list.","descriptionHtml":"<p>Select a category from the drop-down list.</p>","required":true,"displayed":true,"presetValues":[],"values":[{"value":"10062","label":"Conferences","selected":false,"children":[]},{"value":"10067","label":"General inquiries","selected":false,"children":[]},{"value":"10064","label":"Media requests","selected":false,"children":[]},{"value":"10065","label":"Scholarships","selected":false,"children":[]},{"value":"10066","label":"Stakeholder/partner relations","selected":false,"children":[]}]},{"fieldType":"text","jiraFieldType":"summary","fieldId":"summary","fieldConfigId":"","label":"Summary","description":"Tell us briefly what you're contacting us about.","descriptionHtml":"<p>Tell us briefly what you're contacting us about.</p>","required":true,"displayed":true,"presetValues":[]},{"fieldType":"textarea","jiraFieldType":"description","fieldId":"description","fieldConfigId":"","label":"Description","description":"Add some more detail about your request.","descriptionHtml":"<p>Add some more detail about your request.</p>","required":true,"displayed":true,"presetValues":[],"rendererType":"atlassian-wiki-renderer"},{"fieldType":"attachment","jiraFieldType":"attachment","fieldId":"attachment","fieldConfigId":"","label":"Attachment","description":"","descriptionHtml":"","required":false,"displayed":true,"presetValues":[]}],"userOrganisations":[],"canBrowseUsers":false,"requestCreateBaseUrl":"/servicedesk/customer/portal/5/create/47","requestValidateBaseUrl":"/servicedesk/customer/portal/5/validate/47","calendarParams":{"firstDay":0,"date":"2025-06-14T21:58:46-0400","useISO8601WeekNumbers":false,"dateIfFormat":"%e/%b/%y","dateTimeIfFormat":"%e/%b/%y %I:%M %p","timeFormat":"12"},"kbs":{"kbEnabled":true,"kbLink":{"appLinkId":"67b51387-1eee-37ca-8c57-88f533ba521e","appLinkName":"System Confluence","appLinkUrl":"https://ostaaeco.atlassian.net/wiki","spaceKey":"CIM","spaceName":"Communications Inquiry Management","spaceUrl":"https://ostaaeco.atlassian.net/wiki/spaces/CIM","isServer":false},"labels":[],"projectKey":"CAPA","serviceDeskId":5,"kbLinkDomainURLs":["https://track.my.osta-aeco.org","https://ostaaeco.atlassian.net","https://support.my.osta-aeco.org","https://collaborate.my.osta-aeco.org"]},"canRaiseOnBehalf":false,"canSignupCustomers":false,"canCreateAttachments":true,"attachmentRequiredField":false,"hasGroups":true,"canSubmitWithEmailAddress":false,"showRecaptcha":true,"siteKey":"6LePXLkdAAAAAF4gCNalrL1IvZcqbNbZf_Zakudd","mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJlMWU3MjkyNS1lOTdiLTQ0ZWMtOTY2My0xYzA1ZGE0ODA5MzYiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y29sbGVjdGlvbjp1cGxvYWQtcHJvamVjdC0xMDAxMSI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE3NDk5NTM5MjYsIm5iZiI6MTc0OTk1MjcyNn0.mmEadHgACfT2rQJWr9AsAtjnF4VBkh7Hljq3bFMxFIc","targetCollection":"upload-project-10011","endpointUrl":"https://api.media.atlassian.com","clientId":"e1e72925-e97b-44ec-9663-1c05da480936","tokenDurationInMins":20},"hasProformaForm":false,"proformaTemplateForm":{},"proforma":{"formExists":false,"formValid":false},"key":""},"portalWebFragments":{"headerPanels":[{"params":{},"key":"com.atlassian.plugins.atlassian-connect-plugin:com.plugins4people.jsd.jsd-config-importer__sd-portal-header-create-request-create_request","name":"sd-portal-header-create-request","html":"<div class=\"ap-container\" id=\"ap-com.plugins4people.jsd.jsd-config-importer__sd-portal-header-create-request-create_request\">\n\n <div class=\"ap-content \" id=\"embedded-com.plugins4people.jsd.jsd-config-importer__sd-portal-header-create-request-create_request\"></div>\n <script class=\"ap-iframe-body-script\">\n (function(){\n var data = {\n \"addon_key\":\"com.plugins4people.jsd.jsd-config-importer\",\n \"uniqueKey\":\"com.plugins4people.jsd.jsd-config-importer__sd-portal-header-create-request-create_request\",\n \"key\":\"sd-portal-header-create-request-create_request\",\n \"moduleType\":\"webPanels\", \"moduleLocation\":\"servicedesk.portal.header.create_request\", \"title\":\"sd-portal-header-create-request\", \"cp\":\"\",\n \"general\":\"\",\n \"w\":\"\",\n \"h\":\"\",\n \"url\":\"https://jsd-enhancer-cloud.herokuapp.com/banner-view?message_key=requestForm&request_type_id=47&xdm_e=https%3A%2F%2Fsupport.my.osta-aeco.org&xdm_c=channel-com.plugins4people.jsd.jsd-config-importer__sd-portal-header-create-request-create_request&cp=&xdm_deprecated_addon_key_do_not_use=com.plugins4people.jsd.jsd-config-importer&lic=active&cv=1001.0.0-SNAPSHOT&jwt=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJxc2giOiJkYWM4Yzk2NDViM2FkYmEzYjY5MDg5M2Q1NmNiN2FiMDE0YzI0YWY3NzNhMjdjYzYzYjAwZTA3NmJkMDJiOWVhIiwiaXNzIjoiOGJhOGU0ZDYtMzM2Ny0zNGVjLWE5MWItNTk5NzE1OGEwNTE5IiwiY29udGV4dCI6e30sImV4cCI6MTc0OTk1MzYyNiwiaWF0IjoxNzQ5OTUyNzI2fQ.gNkTjiSpiLkbJc9f-7tAlFXEvgnciw5Pg7fe8RO3NZc\",\n \"contextJwt\": \"eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJxc2giOiJjb250ZXh0LXFzaCIsImlzcyI6IjhiYThlNGQ2LTMzNjctMzRlYy1hOTFiLTU5OTcxNThhMDUxOSIsImNvbnRleHQiOnsibGljZW5zZSI6eyJhY3RpdmUiOnRydWV9LCJuYXYiOnsiaXNOZXdOYXZpZ2F0aW9uIjp0cnVlfSwidXJsIjp7ImRpc3BsYXlVcmwiOiJodHRwczpcL1wvdHJhY2subXkub3N0YS1hZWNvLm9yZyIsImRpc3BsYXlVcmxTZXJ2aWNlZGVza0hlbHBDZW50ZXIiOiJodHRwczpcL1wvc3VwcG9ydC5teS5vc3RhLWFlY28ub3JnIn0sImppcmEiOnsicHJvamVjdCI6eyJrZXkiOiJDQVBBIiwiaWQiOiIxMDAxMSJ9fX0sImV4cCI6MTc0OTk1MzYyNiwiaWF0IjoxNzQ5OTUyNzI2fQ.OnLpo0L9PuZuCcmI3W7LKdzwbwWRDN4k5x8zmXHdemg\", \"structuredContext\": \"{\\\"license\\\":{\\\"active\\\":true},\\\"nav\\\":{\\\"isNewNavigation\\\":true},\\\"url\\\":{\\\"displayUrl\\\":\\\"https://track.my.osta-aeco.org\\\",\\\"displayUrlServicedeskHelpCenter\\\":\\\"https://support.my.osta-aeco.org\\\"},\\\"jira\\\":{\\\"project\\\":{\\\"key\\\":\\\"CAPA\\\",\\\"id\\\":\\\"10011\\\"}}}\",\n \"contentClassifier\":\"\",\n \"productCtx\":\"{\\\"project.key\\\":\\\"CAPA\\\",\\\"project.id\\\":\\\"10011\\\",\\\"servicedesk.serviceDeskId\\\":\\\"5\\\",\\\"servicedesk.requestTypeId\\\":\\\"47\\\"}\",\n \"timeZone\":\"America/Toronto\",\n \"origin\":\"https://jsd-enhancer-cloud.herokuapp.com\",\n \"hostOrigin\":\"https://support.my.osta-aeco.org\",\n \"sandbox\":\"allow-downloads allow-forms allow-modals allow-popups allow-popups-to-escape-sandbox allow-scripts allow-same-origin allow-top-navigation-by-user-activation allow-storage-access-by-user-activation\", \"apiMigrations\": {\n \"gdpr\": true\n }\n}\n;\n if(window.AP && window.AP.subCreate) {\n window._AP.appendConnectAddon(data);\n } else {\n require(['ac/create'], function(create){\n create.appendConnectAddon(data);\n });\n }\n }());\n</script>\n\n</div>\n"}],"subheaderPanels":[],"footerPanels":[],"pagePanels":{"propertyPanels":[],"legacyPropertyPanels":[]}}}